This eBook is a great resource for your next team meeting. It guides the team to understand words and phrases that add value to the patient who needs to schedule treatment and return for routine hygiene appointments. Use words to add value and help patients understand the benefit of accepting treatment. You have eveything you need is at your finger tips to get the team to that next level of treatment planning and case acceptance. You will hear more patients say "YES!" to your care. Have fun with the team activity provided here!